DELIVERY & RETURNS

Delivery

You will be notified with confirmation of order. Your order will then be dispatched within 7-10 working days.

Items are posted 1st class royal mail – 1-2 working days (free delivery)

Please contact for enquiries about overseas shipping.

 

Returns

Please notify us within 7 days if you wish to return an item.

Once we have authorized your return, package the item up and send it back to us within 14 days to remain valid for a refund (we recommend you use a signed-for delivery service with proof of postage). Please note that you will have to bear the direct cost of returning the product. Unfortunately lost returns cannot be refunded.

Only if the return is unused and its original condition and packaging will it be eligible for a refund.

Unfortunately we cannot accept returns on earrings.

We will process the refund directly via your original payment method.

 

To request a return you must first contact us before attempting to return an order. Any items returned without contacting the shop first may be exempt from receiving a refund. Once you have received a confirmation email from us, please contact us for return address.

 

  • Facebook
  • Instagram Black Round

Get Social!

Copyright © 2020 Tessa Marie Cox